Shipping Costs

Catit.ca offers Standard Shipping of $12.99 on all Catit product orders. Your shipping address must be in Canada.

Packages under $200.00, shipped to Canadian addresses do not require a signature for delivery.

Packages over $200.00, shipped to Canadian addresses require a signature for delivery.

Delivery

We try to ship out your orders within 48 hours of the time the order is received into our system excluding weekends and Canadian holidays. 

Catit.ca is not responsible for lost or stolen packages.

Redirecting An Order

Please ensure your shipping address is correct as we cannot redirect orders once items have been shipped.

Oversized items

At this time there is a small selection of oversized items that cannot be shipped to all locations across Canada. You will be notified at checkout if you live in one of these zones. To inquire about alternative options to purchase these items please contact our customer service team directly.